Big Red's Automotive Survey

We love hearing from our customers! In return for taking the time to complete our customer survey you will automatically entered to win 1 of 4, $100 Gas Cards throughout Southern California.

Eligible contest winners will be contacted by mail or email. Thank you for visiting us, remember, "we are always here . . . . to get you there."

Customer Questionnaire:

How long have you been a customer?

Less than 1 year 1-5 years 6-10 years More than 10 years

How likely are you to recommend Big Red's Automotive to a friend or colleague?

1 2 3 4 5

least likely . . . . . most likely

Please select the best reason why you chose Big Red's Automotive the first time.

Location Referral Services Offered Specials Price Advertisement Other

If you chose other, please specify:

What do you feel we do well that is important to you?

Customer Care Mechanical Knowledge Automotive Service Low Price Shop Hours Other

If you chose other, please specify:

Does Big Red's Automotive get your work done in a timely manner?

Yes No

When waiting for your car, what can Big Red's do to make your wait more comfortable?

I do not wait Improve seating Better reading material Internet hookup Provide coffee & food Other

If you chose other, please specify:

Have you ever visited Big Red's Automotive website before?

Yes No

We send special offers and coupons via email. If you would like to receive special offers and coupons, please enter your email address below.

Email Address

Which newspaper do you read most often?

Newspaper Name

Which search engine do you use to search the internet most often?

Google MSN Yahoo! Ask.com Other

If you chose other, please specify:

Please tell us what Big Red's Automotive can do to serve you better.

Customer Background:

What is the year, make, and model of the car you drive?

Year Make Model

n what city and state do you work?

City State

Your contact information:

Name:

Address

City State Zip